399 com Privacy Policy — Your Information Is Completely Safe With Us

1Introduction

399 com A trusted online gaming and Sports Betting platform in Bangladesh. We believe your personal data belongs to you. That's why our Privacy Policy is built on complete transparency — so you always know where your information goes.

This Privacy Policy 399 com-by registering, logging in, or using any of our services. Visiting our website constitutes your agreement to this policy. If you have any questions, please don't hesitate to contact us.

2What Information We Collect

399 com We collect only the information genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

Beyond the information listed above, we may occasionally collect additional data with your consent. In such cases, you will be clearly informed before any collection takes place.

3How Your Information Is Used

399 com Collected data is used solely for specific, legitimate purposes. We never use your information for any purpose not outlined in this policy.

• Account Management: For registration, login verification, and account security.
• Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
• Customer Support: To promptly address your complaints, questions, or requests.
• Promotional Communications: To inform you about offers and bonuses, subject to your consent.
• Responsible Gaming: To detect unusual gaming behavior and offer you support.
• Legal Obligation: To comply with applicable laws and regulatory guidelines.
• Platform Improvement: To improve service quality and enhance the user experience.

4Who Your Information May Be Shared With

399 com Your data is never sold. However, limited information may be shared with trusted partners in specific circumstances.

• Payment Processor: bKash, Nagad, and other approved payment providers — solely for processing transactions.
• Identity Verification Provider: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Technology Service Provider: Cloud hosting or security providers for platform operations — they are not permitted to use your data for their own purposes.
• Legal Obligations: To comply with court orders or assist with government investigations.

Outside of the cases listed above, your information is never shared without your prior consent. All partners who receive data are bound by confidentiality agreements.

5Cookie Policy

399 com-'s website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make your experience smoother and more secure.

• Essential Cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: To understand which parts of the site are used most. These collect anonymous data only.
• Functional Cookies: To remember your language preferences and settings.
• Marketing Cookies: To show you relevant offers — used only with your consent.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.

6Data Security Measures

To keep your data secure 399 com Following industry-standard technologies and practices.

• TLS/SSL Encryption: All data exchanged between the website and our servers is transmitted over encrypted connections.
• Database Encryption: Sensitive data is stored in encrypted form.
• Two-Factor Verification: An extra layer of security can be added to your account login.
• Access Control: Only authorized personnel have access to specific data.
• Security Audit: Regular third-party security audits are conducted.
• Incident Response Plan: A rapid response plan is in place to address any security incidents promptly.

7Your Rights

399 comAs a member of -, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your information for a specific purpose.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise this right, email us at: support@399com.app or Help Center Reach us via live chat. We aim to respond within 30 days.

8Children's Privacy

399 com-'s services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out during the registration process.
• If we hold any information about a minor, it will be deleted upon request from a parent or guardian.
• A note to parents — monitor your child's device usage and use parental controls to block access to online gaming sites.

9Privacy Policy Updates

399 com We reserve the right to update this Privacy Policy at any time. However, we will always notify you in advance of any significant changes.

• When the policy is updated, the "Last Updated" date at the top of the page will change.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

We encourage you to check this page regularly.

10Contact

Contact us for any privacy-related questions, requests, or complaints:

• Email: support@399com.app
• Live Chat: Available 24/7 — Help Center Start a chat from

We always aim to respond within 48 hours. Complex matters may take up to 7 business days to resolve.