Terms & Conditions of 399 com — Please Read Before Use

1General Terms & Conditions

These Terms & Conditions 399 com This forms a legal agreement between the platform and its users. By accessing the 399 com website or any related services, you are considered to have fully read, understood, and accepted these Terms & Conditions.

Alongside these Terms & Conditions, our Privacy Policy And Responsible Gaming Policy and other policies are included, which together constitute the overall terms of use.

399 com reserves the right to modify, amend, or update these Terms & Conditions at any time, with or without prior notice. Changes take effect immediately upon publication. We recommend checking this page regularly.

2Account Registration

399 comTo register an account, you must provide accurate and complete information. Registrations made with false or misleading details will be cancelled and any deposited funds may be forfeited.

• Each individual may only A open an account. Creating multiple accounts using the same device, IP address, or identity documents is strictly prohibited.
• The mobile number and email address provided during registration must be active and belong to you.
• You may be required to submit a copy of your National ID card or passport for KYC verification.
• Keeping your account password secure is entirely your responsibility. You should never share your password with anyone.
• If you notice any suspicious activity on your account, please notify our support team immediately.

Reserves the right to verify the information you provided after registration is complete 399 com If information is incomplete or suspicious, the account may be temporarily or permanently suspended.

3Age & Eligibility

Online gaming and betting services are for adults only. 399 comTo register with 399 com, you must be 18 years of age or older.

• By registering, you confirm that you are 18 years of age or older.
• Government-issued ID may be requested at any time for age verification purposes.
• If identified as a minor, the account will be cancelled and all associated transactions will be void.
• A note to parents — please monitor your children's online activity and make use of parental controls.

4Deposits & Withdrawals

399 comaccepts deposits via bKash, Nagad, Rocket, and other approved payment methods. Minimum and maximum limits apply for each payment method.

• The minimum deposit amount is ৳500 (five hundred BDT).
• Deposits are usually credited to your account instantly.
• Withdrawal requests are processed within 24 to 72 hours.
• KYC verification is mandatory for withdrawals. Withdrawals may be delayed if verification is incomplete.
• Withdrawals will always be processed to the same payment method used for the deposit.
• If you experience any issues with a transaction, please contact our Help Center Contact us.

399 com does not accept third-party payments. Depositing using another person's account or card is strictly prohibited. Any such transaction detected will result in account closure along with forfeiture of funds.

5Bonuses & Promotions

399 com We regularly offer various bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page.

• The welcome bonus is available once only to newly registered members.
• All bonuses are subject to wagering requirements. Typically, you must wager the bonus amount 20 to 40 times.
• If wagering requirements are not met within the specified timeframe after a bonus is received, the bonus will be forfeited.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• If Bonus Abuse is detected, the bonus and any associated winnings will be forfeited.
• To view the latest promotions Click Here।

The right to modify or cancel bonus offers 399 com reserves the right. For any bonus-related disputes, please contact customer support.

6Gaming Rules

399 comAll games on are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random with no possibility of manipulation.

• If a technical error occurs during gameplay, that round may be considered void and the wager will be refunded.
• In Sports Betting, bets cannot be changed or cancelled after the designated cutoff time.
• In Live Casino games, the dealer's decision is final.
• If your internet connection drops mid-session, the outcome will be determined based on the server's records.
• In the event of a jackpot win, identity verification and additional security measures may be required.

7Prohibited Activities

Any of the following activities 399 com The following activities are strictly prohibited on the platform and may result in legal action:

• Fraud: Use of false identity, stolen payment details, or fraudulent documents.
• Bots & Automation: Using software, bots, or automated tools to gain an unfair gaming advantage.
• Collusion: Attempting to gain unfair advantages through collusion between multiple players.
• Money Laundering: Using the platform to legitimize illegally obtained funds.
• System Hacking: Attempting to breach the platform's security systems.
• Multiple Accounts: Operating more than one account to claim bonuses or other benefits.

8Account Closure & Suspension

399 com reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of these Terms & Conditions.
• If KYC verification has not been completed or false information has been provided.
• If suspicious financial activity is detected.
• Extended inactivity (over 12 months).
• At the user's own request (self-exclusion).

You can close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before closure — however, this does not apply in cases involving prohibited activity.

9Limitation of Liability

399 com The platform provides services on an "as is" basis. 399 com is not liable for the following:

• If gameplay is interrupted due to internet connectivity issues.
• If a loss occurs due to a technical fault on the user's own device.
• Due to delays or errors in third-party payment systems.
• If loss occurs due to a user's password or account details being compromised.

However 399 com We are committed to maintaining high service standards and resolving technical issues promptly. If you experience any problems, please contact our Help Center let us know.

10Privacy & Data Protection

To learn more about how we collect, store, and use your personal information, please refer to our Privacy Policy Read.

• Your information is never sold or shared with third parties.
• All data is protected with SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal information.
• The option to opt out of marketing communications is available in your account settings.

11Responsible Gaming

399 com We believe gaming is entertainment, not an addiction. We encourage all members to play responsibly.

• You can set deposit limits, session time limits, and betting limits.
• If you feel you have a gaming problem, apply for a Cool-off period or self-exclusion.
• If you need support with gaming addiction, our support team is here to help.

To learn more about responsible gaming, visit our Responsible Gaming View page.

12Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Email: support@399com.app
• Live Chat: Available 24/7
• Help Center: Help Center Visit

We aim to provide an initial response within 48 hours of receiving a complaint. Complex matters may take up to 7 business days to resolve.